Based in Fareham, Field Service Management (FSM) are resellers of the market leading Metrix Service Management & Mobile Data Solutions and 360 Scheduling Solutions.
The FSM Team have over 10 years experience selling and implementing Metrix service management software.  FSM are a consultative sales business with a partnership approach tailored to ensure:

•           Clear understanding of business processes
•           Good overall Software fit against requirements
•           Scope of project is clearly defined for all parties
•           Implementation timescales and resourcing is realistic and defined pre contract

Metrix and 360 are used by leading service organisations throughout the world ensuring they can meet continually evolving service levels and responsibilities. The Software manages the full product lifecycle, including sales and installation, ongoing maintenance & support, dynamic scheduling & fulfilment of field repairs, back to base repair & swap outs, disposal (WEE Directive), part sales and additional services. All of those processes are fully integrated & subject to user defined workflow, ensuring maximum operational efficiency and ultimately higher profitability.

FSM’s customer base includes commercial and public sector organisations, examples include; AutoTrail, Cubic Transportation Limited, Chesterfield Borough Council, Moorlands Housing, Manpower UK, Redstone Convergent Solutions (formally Comunica PLC), Scobie McIntosh, Space Engineering Services, Tesco Tech Support, Teradyne Diagnostic Solutions, Vernacare.

Visit Metrix: Metrix Inc, Field Service Management

Visit 360: http://www.360scheduling.com/