360 Scheduling is delighted to announce that Field Service Management (FSM) has been awarded Reseller of the Year 2009 – Service Management Solutions.

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Fareham (October, 2009) – Field Service Management Limited, reseller of the Metrix Service Management, Mobile Data and 360 scheduling solutions, announced that Scobie & McIntosh Ltd has selected the Metrix product suite to manage their service operations. The circa 50 user solution will be implemented at Scobie & McIntosh’s Service Centre in Birstall, Leeds and will be live for the New Year. The solution will be fully integrated with Sage L1000 financials from Datel Group.

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Fareham (September, 2009) – Field Service Management Limited, reseller of the Metrix Service Management, Mobile Data and 360 scheduling solutions, announced that Space Engineering Services Limited has selected the Metrix product suite and 360 Scheduling solution to automate their UK service processes. The circa 300 user solution will be implemented at Space Engineering Services’ HQ in Bristol.

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MILWAUKEE (February 25, 2009) – Field service management software vendor Metrix today announced that the company’s solution was highlighted in a recent AMR Research report, “Field Service Landscape.” The report analyzed 15 field service software suites for overall functionality and usability.

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MILWAUKEE (October 2, 2008) – Field service management software vendor Metrix today announced that IMAX Corporation, one of the world’s leading entertainment technology companies, specializing in immersive motion picture technologies, has selected the Metrix Service software to manage their global technical service operations, which includes IMAX’s technical service call centre, parts management, and preventative maintenance.

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SME 2008 proved to be an excellent event for FSM.

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Keeping the Oyster card scheme moving is vital for ensuring millions of Londoners reach their destinations each day. With so many factors involved, a service management system capable of dealing with multiple disciplines is essential. Oyster, the integrated ticketing system run by Transport for London, has revolutionised travel in the English capital. Since the scheme was introduced in 2003, 16 million Oyster cards have been issued, with 7.6 million journeys per day now made using the pre-payment system.

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Milwaukee, WI (June 10, 2008) – Service management software vendor Metrix today announced that Telsource , one of the nation’s leading network integrators, has selected the Metrix Advanced Scheduling to improve productivity, cut costs and drive revenue.

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Metrix 5 is the first of a new breed of software applications available to service organizations and is already generating a buzz around the industry. Business leaders value the company’s 27 years of experience and Metrix 5 delivers advanced service automation functionality at a reasonable price. IT managers want Metrix on the vendor short list for its leading-edge technology, ease of integration and full support of open standards. Metrix 5 utilizes the latest Microsoft technologies like .NET 3.0 to create a powerful service management solution.

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MILWAUKEE (July 16, 2007) – Metrix, a leading innovator of service management and mobile field service software solutions, today announced that the New York City Department of Buildings will use Metrix service automation software to automate their inspection process.

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Northrop Grumman Selects Metrix to Automate Field Service Operations for Its Commercial Marine Electronics Business Unit Northrop Grumman Sperry Marine will use Metrix software to power its ServiceNet Web-based worldwide service management solution for shipboard navigation and communication systems. MILWAUKEE (July 19, 2007) – Metrix, a leading innovator of service management and mobile field service software solutions, today announced that Sperry Marine, a business unit of Northrop Grumman Corporation (NYSE: NOC), will use Metrix Advanced Service and Metrix Mobile Techlink™ to automate their worldwide service operations, beginning with their European operations and then rolling out to their North American and Asian operations.

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Milwaukee (March 12, 2007) – Metrix, a leading provider of service management and mobile service software, announced that Olympus America Inc. has successfully deployed Metrix Mobile Techlink™ to over 100 field technicians in its Medical Systems Business. Olympus, a leader in endoscopy knowledge and solutions, is using Metrix Mobile Techlink to streamline and automate business processes associated with performing service on the endoscopic equipment in use at customer locations.

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