Metrix Advanced Service Management Suite

Introducing Metrix, the first service management application built entirely on the new Microsoft .NET 3.0 platform. Metrix was built from the ground up on a 100% Service Oriented Architecture (SOA), utilizing the latest Microsoft technologies and over 27 years of service management and domain expertise.

Metrix will help streamline your customer service, field service, service inventory, service contracts, warranty recovery and reverse logistics management. The advanced user interface (UI) in Metrix will ensure high end-user adoption through its one-step navigation, easy search tools, sub-second speed and deep features/functionality.

Overview :: Features and Benefits :: User Interface :: Architecture